Return Shipping Information

1. If you need to return any product, a return merchandise authorization (RMA) must be obtained by contacting Direct2Docs before shipping the unit back:

Simply email us at returns@direct2docs.com or call Toll Free 1-888-758-8822.



2. All returns are subject to the manufacturers return policy. A minimum 15% restocking fee will be charged or the manufacturers restocking fee if it exceeds 15%.


3. Please keep all packaging including the box and insert for the return of the equipment. If you do not have the original packaging, please be sure to package the unit safely and securely for shipment.



- If you have any problems or questions regarding the return of any equipment, please feel free to contact us at 1-888-758-8822. Thank you!